GovInnovate Brief

Q&A with data titan Pete Williams: How data driven insights can transform service delivery

Posted by GovInnovate Team on 19-Sep-2017 11:45:08

Faster decisions can be made in every situation, if decision makers have access to the relevant data. And this is the challenge for organisations that are facing the very real possibility of being disrupted if they fail to keep up with the latest standards of digital engagement.

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How do we judge digital government readiness?

Posted by GovInnovate Team on 07-Jul-2017 10:35:55

There are many ideas percolating through this digital world that have become marked as the 'future of everything'. These are the ideas that we often hear about all the time, but the meaning and implementation often remains elusive to us.

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Topics: Digital Transformation

Rethinking the approach to citizen engagement

Posted by GovInnovate Team on 03-Jul-2017 09:33:35

Data makes government agencies more dynamic, more responsive and more open to change.

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Topics: Digital Transformation

Blockchain technology: The good, the bad, the implementation

Posted by GovInnovate Team on 23-Jun-2017 13:51:28

Often when people hear of updates in blockchain technology, it’s easy to associate it as only relating to digital currencies. The truth about blockchain however is that it hold promise for all transactions across a society.

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Topics: Digital Transformation

Improving the status of digital health in Australia

Posted by GovInnovate Team on 16-Jun-2017 16:10:59

‘We’re all in this room because we share a common vision, putting to work digital enablement to help out patients. Yet there is still some work to be done - we’re not where we want to be yet.’

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Topics: Digital Health

5 quick tips to balance security and innovation

Posted by GovInnovate Team on 14-Jun-2017 12:31:25



There is no escaping the inevitable truth looming over public sector organisations; citizens are looking for more from the digital channels being built by government agencies.

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Topics: Digital Transformation

Australia Post: Creating frictionless digital identity services

Posted by GovInnovate Team on 02-Jun-2017 16:22:32

Identity in the digital age poses many questions as to how government agencies can provide a frictionless experience when users move from platform to platform.

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Topics: Digital Transformation

5 eGovernment lessons for delivering a great user experience

Posted by GovInnovate Team on 29-May-2017 15:13:34

Digital government service providers are in a fortunate and rare position in Australia; citizens have high expectations of their digital interactions with public services.

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Topics: Digital Transformation

Self-service government: What to do and what to avoid

Posted by GovInnovate Team on 19-May-2017 12:36:07

The time: 2008. The organisation: Philadelphia Police Department. The achievement: fighting crime with the aid of 60,000 good Samaritans on social media.

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Topics: Digital Transformation

Delivering the next generation of government services

Posted by GovInnovate Team on 12-May-2017 15:02:40

 

For a new government service to thrive in the age of mobile-friendly websites and user-centric design, it can be difficult for public sector organisations to integrate legacy systems with unfamiliar, new, digital platforms. But it's not all doom-and gloom. One of the ways to combat this challenge is through the collaboration of common government platforms.

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Topics: Digital Transformation

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