Government’s today don’t have to be tarred with the laggard-technology brush especially with the latest developments in technology that are at the tips of our fingers.
Topics: Digital Delivery
Developing a web or mobile application takes a lot of effort, but all that effort is easily wasted if your services become obsolete or can’t handle a high volume of users. This is why underlying the notion of digital government is the idea that platforms need to remain agile and responsive of changes. But how can we achieve this?
Topics: load testing
Openly accessible data is the new Holy Grail to many government departments across the globe, but collating information from a variety of different sources, putting it together into something meaningful and then displaying it coherently is where the biggest challenge lies.
The UK Government has led many governments across the globe since it developed the Government Digital Service (GDS) in 2011, and with the introduction of the Digital Economy Bill, this digitally leading nation is pushing the goal posts even further.
Feeling a little bit like cyber attacks are too far out of your department’s control? It’s safe to say you’re probably not the only one. We all hope that cyber attacks only occur in some far-distant land, but unfortunately risks are set to increase. and no organisation can purport to be risk free.
What similarities are there between President Obama, the UK Government, and Australia’s own Prime Minister, Malcolm Turnbull?
Besides all being involved in the organisation of nations, they all utilise social media in an innovative and deliberate way to engage younger generations in their campaigns.
It seems as though everyday there is a new technology that is set to transform everything from the way we do business to our very own social identity; the latest one boasting to change our lives is Snapchat Memories. So maintaining fair scepticism of new technologies is probably a healthy way to approach these things.
Now that digital transformation is trickling through most ranks of Australian agencies, we’re now beginning to see an increase in editorial on how best to implement a project. Some question if digital government is the right answer to service-delivery-woes, while others focus on the speed with which transformation is changing everything.
Many of us are familiar with the idea of digital transformation within the public sector and the way in which it brings agencies profound changes and opportunities to their strategic models and operations.
We know that citizen engagement with the public sector is a fluid and constantly moving stream, and to adapt to the ever-changing needs of the citizen, government agencies have been faced with the task of creating the most appropriate digital services, that can be accessed on the most appropriate device.
The Productivity Commission Research Paper that was released this month titled Digital Disruption: What do governments need to do outlines in its key findings that Australia ranks poorly within OECD measures.
Although there is some early adoption of low cost and easy to replicate technologies, the Productivity Commissions Paper shows us that Australian digital maturity could be described more closely to a fledgling toe-dip in the water.