GovInnovate Brief

Head of eCommerce solutions at AusPost talks about digital transformation

Posted by GovInnovate Team on 05-Feb-2016 14:58:18

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Topics: Start-ups, Digital Transformation, eCommerce, AusPost, Shifting Organisational Culture, Customer-centric services, Customer first approach

How Australia Post is transforming digital delivery

Posted by GovInnovate Team on 23-Nov-2015 13:28:28

Australia Post is helping to transform service delivery while also becoming more customer-centric. We spoke with Andrew Walduck, Executive General Manager, Trusted eCommerce Solutions at Australia Post, about the biggest challenges and successes in creating digital services for customers.

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Topics: Digital Delivery, Implementing Digital Services, Digital Transformation, eCommerce, Online Retail, Australia Post

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